Shipping and Return Policy

Shipping Destinations

We currently ship only to addresses within the United States.

Order Processing

Orders are generally shipped within 72 hours of purchase.

Customized or personalized products are made to order and are generally shipped within 7 business days of purchase.

Shipping Origin and Method

All orders are shipped via tracked parcel services.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. Please allow some time for tracking updates to become available after shipment.

Estimated Delivery

Delivery is estimated at 6–9 business days after dispatch.

Shipping Rates

  • Orders of $169 or more: Free express shipping
  • Orders under $169: $29 express shipping fee

Taxes

Prices do not include applicable sales tax. Sales tax is calculated and charged at checkout based on the applicable state tax rate.

14-Day Returns

We want you to love your purchase. If you are not completely satisfied with your order, you may request a return within 14 days of delivery.

To be eligible for a return, the item must:

  • Be unworn, unused, and unwashed
  • Be in its original condition
  • Have all original tags attached
  • Be returned in the original packaging, when applicable

Return Shipping

For returns due to incorrect sizing, change of mind, or other personal reasons, the customer is responsible for the return shipping costs.

For defective, damaged, or incorrect items, we will cover the return shipping costs and provide a replacement or full refund.

Exchanges

We do not currently offer direct exchanges.

If you would like a different eligible item, color, or specification, please return the original eligible item in accordance with this policy and place a new order.

Customized and personalized products remain final sale and cannot be exchanged except in cases of defect, damage, or an error on our part.

Refunds

Once we receive and inspect your returned item, we will process your refund within 3–7 business days.

Refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.

Original shipping charges are generally non-refundable, except when the item was defective, damaged, or incorrectly shipped.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or other restrictions, including:

  • Final sale or clearance items
  • Undergarments or other intimate apparel
  • Items that have been worn, washed, damaged, or altered
  • Items without original tags, when tags were provided

How to Start a Return

To request a return, please contact our customer service team through the Contact Us page with your order number and the reason for the return.

We will provide return instructions and, when applicable, the return address. Please do not send items back without contacting us first.